Recently, there has been some incorrect news spreading about the Bank of Punjab (BOP). People heard rumors that hackers attacked the bank (a cyberattack). The Bank of Punjab has officially stated that this is not true.
1. It Was a Technical Glitch, Not an Attack
The bank explained that they found some strange transactions on credit cards. This happened because of a temporary technical mistake (a glitch) in their computer system. It was not a cyberattack by hackers.
2. The Problem is Already Fixed
The bank found the error quickly. They have fully fixed the system. They also updated their system on Friday, January 2nd, 2026, but that update was normal and not related to this error. The system is now safe.
3. Who Was Affected?
- Only a small number of credit card customers were affected.
- This issue did not target any specific government program (like the Asaan Karobar Card). It just happened to some random credit card holders.
- Good News: If the bank has not contacted you, your account is safe. You do not need to worry.
4. About the Money
There are rumors that a huge amount of money was lost. The bank says these rumors are exaggerated and false.
- The situation is under control.
- The bank is already recovering the extra money from customers who used more than their limit.
- Most customers are cooperating and paying back the extra amounts.
5. Important Warning for Customers
The Bank of Punjab has issued a safety warning:
- Be careful of scammers who might call you pretending to be bank officers.
- Do not give money or information to anyone unless you are 100% sure they are from the bank.
- Only talk to authorized bank staff.
Contact Information
If you have any questions or want to check your account, you can call the BOP helpline.
Helpline: +92-42-111-267-200
Website: www.bop.com.pk
